Virginia Polytechnic Institute and State University was looking for an oversized scanner that was FADGI 4 compliant with a company that provides phone, remote and onsite support through an annual support contract.
The i2S QUARTZ A0 HD LED Scanner and Image Retrieval met all of our criteria and more.
There are a number of features that led us to select the QUARTZ A0. FADGI 4 capability, 51.2 x 35.7 capture size, accepts custom profiles, glass platen and tiered service model.
Our experience with the support and sales staff is one of the highlights of this purchase. This purchase happened a little before COVID hit the US. By the time our scanner was ready for delivery most freight companies were shut down. The support and sales staff were extremely responsive and made this purchase and delivery happen.
As an engineering and Architecture University oversized material is in abundance. We are also a FADGI 4 compliant lab. These are two of the major reasons we selected the QUARTZ A0 HD.
I would recommend Image Retrieval (the U.S. reseller for i2s products) to anyone in the market for a A0 scanner. They worked with us at every turn. From our budget constraints, timeline, scanner configuration and options to support packages and answering questions about their service model. All of this during COVID. In a stressful time the support and sales staff (specifically Andrew Jenkins) made this purchase simple and seamless even-though it was anything but.
Image Retrieval is the U.S. reseller for i2s products